UK SIZE GUIDES
Standard UK delivery is £4.99, sent using the Royal Mail Tracked 48 service. Please allow a few extra days during holidays and sales.
Delivery to all of the European countries listed below is £9.99.
Orders for delivery outside the UK are sent using the Royal Mail Airsure service and will arrive within 7-14 working days. We can track your parcel until it reaches the destination sorting office, where it will be passed on to local mail carriers.
DELIVERY PROCESSING TIME
All orders are processed within 0-2 business days. Our order cut off is 2pm Monday to Thursday. Orders are not dispatched on weekends or holidays. Delays are possible during the current Covid-19 pandemic. You will be informed if we are experiencing any delays or are unable to fulfil your order for any reason.
Please note that we are unable to claim the loss of a parcel with Royal Mail until 25 days have passed.
For worldwide delivery options please contact us
We want you to be completely happy with your CiCi leggings. We accept unworn, unwashed, unaltered or unused garments for a full refund within 30 days of purchase. Your item must be returned in the original packaging along with your delivery note and/or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please note prior to ordering that we do not offer exchanges. If you require a different size this can be reordered through our website.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within 3-5 working days, depending on your card issuer's policies.
We reserve the right to refuse a refund should the goods be returned in an unsatisfactory condition. Any manufacturing faults will be evident within the first 30 days of purchase, so anything beyond this time will be classed as wear and tear.
CiCi leggings are manufactured with a polyester blend, and are printed using a dye sublimation process, also known as ‘all over printing’. The result is a permanent, full colour print that won’t crack, peel or fade.
It’s important to note that dye sublimation works by printing onto white fabric and as a result, when stretched, it’s possible that the white fabric will show through on certain designs.
However, we want you to be 100% satisfied with your purchase, so please do not hesitate to contact us should you have any issues with your new leggings.
If you have any questions on how to return your item to us please contact us